FAQ - Frequently Asked Questions

What areas do you serve?

Eucalyptuz Cleaning Company proudly serves the greater Central Florida area. As a mobile service, we come directly to your location, whether it's a home or a commercial property.

Do I need to be home during the cleaning service?

No, you don't need to be home while we clean. Many of our clients provide us with access to their property so we can clean at a time that is most convenient for them. Your security and peace of mind are our top priorities.

What types of cleaning products do you use?

We use eco-friendly and non-toxic cleaning products to ensure the safety of your family, pets, and employees. If you have any specific preferences or requirements, please let us know, and we'll be happy to accommodate them.

How often should I schedule cleaning services?

The frequency of cleaning services depends on your needs. We offer one-time, weekly, bi-weekly, and monthly cleaning services. We also provide customized cleaning plans to fit your specific schedule and preferences.

What happens if I'm not satisfied with the cleaning service?

Your satisfaction is our priority. If you're not completely satisfied with our service, please contact us within 24 hours, and we will re-clean the areas in question at no additional cost.

Do you offer any discounts or special offers?

Yes, we frequently offer discounts and promotions for both new and existing customers. For example, we currently offer 20% off your first cleaning service when you book online!

How do I book a cleaning service with Eucalyptuz Cleaning Company?

You can easily book a service by calling us at 407-579-5487 or by emailing contactus@eucalyptuzcc.com. You can also fill out the contact form on our website, and we will get back to you promptly to schedule your cleaning.

Are your cleaning staff insured and bonded?

Yes, all of our cleaning staff are fully insured and bonded. We take great care in hiring and training our team members to ensure the highest level of service and professionalism

What should I do to prepare for a cleaning service?

There’s no need to prepare extensively. However, we recommend that you pick up any personal items, such as clothing or toys, to allow our team to clean efficiently. If there are specific areas you want us to focus on, please let us know in advance.

Can I customize the cleaning services to fit my needs?

Absolutely! We understand that every space is unique, and so are your cleaning needs. We offer customizable cleaning plans that allow you to choose the specific services that are right for you. Just let us know what you need, and we'll tailor our services to meet your expectations.